Privacy Policy

Last Updated: October 31, 2026

Roof Expert USA Brownsville ("we," "our," or "us") operates https://brownsvilletx.roofexpertusa.com/ as an independent roofing referral and dispatch coordination service. This Privacy Policy describes how we collect, use, and protect your information.

1. Information We Collect

When you contact us by phone or submit an emergency intake form, we collect personal information including your full name, telephone number, email address, physical property address, and details regarding your roofing emergency.

2. How We Use Your Information

Your information is used solely to coordinate emergency roofing referral services, route your inquiry to independent third-party roofing contractors in Cameron County, and communicate with you regarding service dispatch.

3. Sharing with Independent Service Providers

We share your contact and damage details with independent third-party roofing contractors within our network so they can contact you, provide estimates, and perform necessary repairs. We do not sell your personal information to unrelated marketers.

4. Security & Retention

We maintain reasonable technical and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse.

5. Contact Us

If you have questions regarding this Privacy Policy, please call our dispatch coordinator at (888) 208-4155.